Dr. Jeffs’ research interests include integrated approaches to patient safety, quality improvement, and knowledge translation. Of particular focus, her research program aims to gain insight into how care transitions of complex medical patients and healthcare system performance can be enhanced to improve quality patient care (patient and caregiver experience and satisfaction) and outcomes (avoidable hospitalizations and emergency room visits, and errors, and reduced costs). Her research generates knowledge that goes to the very heart of how to design and deliver safer health care in Canada.
